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Call centres

Bharti Airtel Ltd

Bharti Airtel Limited , a part of Bharti Enterprises , is India's leading provider of telecommunications services. The businesses at Bharti Airtel have been structured into two main strategic business groups - the Mobility Leaders business group and the Infotel Leaders business group. The Mobility business group provides GSM mobile services across India in twenty three telecom circles, while the Infotel business group provides broadband & telephone services, long distance services and enterprise services. All these services are provided under the Airtel brand.

SureVin is running a 50 seat inbound & a 30 seat outbound calling center for a Welknown Telecom Company Bharti Tele Services Ltd. at Bhopal. Company is handling around 6.0 lac calls per month for inbound & around 1.5 lac calls per month for outbound.

BTA Cellcom Ltd. (A subsidiary of IDEA cellular Ltd)

As India's leading GSM Mobile Services operator, IDEA Cellular has licenses to operate in 11 circles. With a customer base of over 10 million, IDEA Cellular has operations in Delhi, Maharashtra, Goa, Gujarat, Andhra Pradesh, Madhya Pradesh, Chattisgarh, Uttaranchal, Haryana, UP-West, Himachal Pradesh and Kerala. IDEA Cellular's footprint currently covers approximately 45% of India's population and over 50% of the potential telecom-market.

An out bound call center with a strength of 45 seats is in operation at Indore MP. for Idea Cellular for BTA cellcom Ltd.

Currently we are providing following services

	Prepaid Welcome Calling. [On an average 1200 (80 % of 1500 activations) contacts per day]
	Postpaid welcome calling. [On an average 230 ( 95% of 240 activations) contacts per day.]
	CPV Negative calling.
	High Usage Calling.
	BNR (Bill Not Received )/ Bill not delivered/ Returned Calling.
	Responce Feedback Calling.
	VAS ( Value Added Services)
	Post Paid Plan Migration Calling.
	Post/Prepaid Promotion & Churn Calling.
	Pre & Postpaid Retention Calling.

Reliance Infocomm Ltd

Reliance Communications has a reliable, high-capacity, integrated (both wireless and wireline) and convergent (voice, data and video) digital network. It is capable of delivering a range of services spanning the entire infocomm (information and communication) value chain, including infrastructure and services — for enterprises as well as individuals, applications, and consulting.

Company is running a 38 seat outbound calling center for a Telecom Company Reliance Infocomm Ltd at Bhopal for 3 states i.e MP, Chattisgarh and Orrisa. Company is making more than 1.2 lac calls per month for the same. Company has another 15 seat outbound telecalling capacity for making address verification call for Reliance. Company is also running a 35 seat call Center for a Telecom Company Reliance Infocomm Ltd at Bhopal for marketing its products .

Prepaid Welcome Calling.

Postpaid Welcome Calling.

Telemarketing Calling.

BNR (Bill Not Received ) Calling.

Election Commission of India

	We have established and operating call center for office of Chief Election commission for 2 states MP and Chattisgarh Company had set up 80 seat call center for providing voter list information for MP and Chattisgarh the work was carried out at Chief election office premises during lok sabha Election in April-May 2004.

Tata Indicom

	The latest venture is outbound calling center for the fastest growing, pioneer telecom company, Tata Indicom. The center is operational with a ten seater capacity now and has plans of expansion as the company grows and expands its business in the circle.